POLICIES & RULES

DO NOT STAY HERE IF THERE IS ANY CHANCE YOU WILL BE DRUNK OR INTOXICATED.

ANYONE and EVERYONE who arrives or becomes intoxicated will be forced to leave without refund. Period. If this policy might affect you, DO NOT STAY HERE. We pride ourselves on being a safe, family-friendly place to stay in San Marcos and we will not put up with drunks or drug addicts. 

Again, if you think this policy might affect you, DO NOT STAY HERE; there are more than 30 hotels and motels in San Marcos you can stay at. 

That being said, guests are welcome to have a beer or two on the porch or a glass of wine with dinner. But if you act drunk, or look drunk, or smell drunk you will be kicked out without a refund. 

Save us the time and you the money and DO NOT STAY HERE IF THERE IS ANY CHANCE YOU WILL BE DRUNK OR INTOXICATED.

Check-in hours are from 4:00pm to 10:00pm. 

Check-out hours are from 7:00am to 11:00am. 

If you have not checked-in by 10:00pm and we have not heard from you, you will be considered a no-show.  If you're going to arrive after check-in, please email or text us.

If you have not checked-out by 11:00am, you will be charged for another day. 

Please be sure to check your email the morning of your reservation for helpful information.

All Reservations must be made by the person that will be staying at the hostel. 

All reservations need a credit card on file in the name of the guest staying and will be asked for a valid passport, government issued photo ID or driver's license at check-in. 

Reservations can be made on our website or walk-in. 

We accept same day reservations until 9:00pm. 

In order to meet our mission to be a destination for world-wide, adventure-oriented and budget oriented travelers passing through Central Texas, Hays county residents are not permitted to stay at The Yellow House Hostel. Any person who lives in Hays county that reserves a room will have their reservation cancelled and refunded. 

Guests are allowed a maximum stay of 7 days.

A valid passport, government-issued photo ID or driver's license, as well as a credit card (in the name of the reservation) is required for check-in. 

Copies of identification are not accepted.  

Proof of continued travel, including but not limited to a bus tickets, train tickets, plane ticket or future hostel/hotel reservation may be required upon arrival. 

Payment will be charged in full upon check in. A credit card in the name of the reservation will be kept on file until after check-out. 

You must be 18 years of age or older to check in and register for a room. 

The Yellow House Hostel is a travelers' hostel. Hays county residents are not permitted to stay here.

All guests under 18 years of age must be accompanied by a parent or guardian. Minors are only permitted to stay in a private room or with a group reservation of a full dorm. 

NOTICE TO GUESTS: I understand that this property is privately owned and reserves the right to eject or refuse service to anyone, is not responsible for accidents or injury to guests due to guest conduct or for loss or theft of personal items. Failure to comply with these rules will result in a dismissal from The Yellow House Hostel without a refund. 

CHECK-IN & CHECK-OUT: I understand that check-out hours are from 7:00am - 11:00am and that check-in hours are from 4:00pm - 10:00pm.  

LINENS: We do not allow outside linens or sleeping bags. Extra linens and blankets are available free of charge upon request. When checking-out, bed sheets, pillowcases, and towels must be placed in the laundry baskets next to the front desk. 

QUIET HOURS: Quiet hours are 10:00pm to 8:00am. 

ALCOHOL POLICY: Alcohol is allowed for guests 21 and over in downstairs common rooms, porches, or the outside yard. 

SMOKING & DRUG POLICY: I recognize that this facility is smoke free. No smoking is allowed inside, on either porch, or within 15 feet of any exterior door. Violators will first be given a warning and if an infraction happens again will be evicted without a refund. I recognize the consumption of illegal drugs will not be permitted on the property, in or outside the building. 

OUTSIDE GUESTS: No outside guests are allowed inside the building unless authorized and accompanied by a staff member. Outside guests are allowed in the yard. Do not share your code with any other individuals. No outside or dorm doors shall be kept propped open and must be closed after entering and exiting. 

DAMAGE & EXTRA CLEANING:  I recognize that any damages to the facilities at my hand, theft, or extra filth that leads to additional cleaning, replacement, repair or other costs for The Yellow House Hostel will incur additional fees. I authorize the credit card on file to be charged for any items removed from the room or common areas, damage to the room including but not limited to the use of tobacco, physical damage, or other up to a $25,000 USD per incident. I also authorize the hostel to charge up to an additional $2,500 USD to my card on file for any additional cleaning in excess of ordinary requirements. I agree that the sole purpose of renting this room is for my own personal use. 

DISPUTE/RESOLUTION PROBLEMS: In the unlikely event that guests are dissatisfied with their experience, they agree to contact hostel management to resolve any issues. 

SAFETY: The safety of guests and employees is our primary concern. Any guest exhibiting unsafe behavior (including, but not limited to, sexism, racism, homophobia, violence (including the threat of), and hateful language) will be immediately removed from the property without refund.